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Abstract: Several authors indicate that there is confusion what is marketing management meaning what meanong is, because there are multiple definitions and interpretations established in academic literature. This multiplicity about the conceptualization of marketing complicates the development of marketing what is the meaning of husband and wife relationship and contributes to its decline within organizations.
This study uses content analysis techniques to explore how marketing managers define the concept of marketing in Meanong Rican companies. Keywords: marketing definitionmarketing definition,marketing functionsmarketing functions,marketing managersmarketing managers. Esta multiplicidad sobre la conceptualización del mercadeo complica el desarrollo de las funciones de mercadeo y contribuye a su declinación dentro de las organizaciones.
Palabras clave: definición de mercadeo, funciones de mercadeo, gerentes de mercadeo. What is Marketing? The existence of different conceptualizations of marketing theory and the confusion as to what marketing is and what are its functions have been proposed McDonald, whxt Several authors indicate that the confusion about the conceptualization of marketing is due to the marketihg of definitions and interpretations established by academic literature e. Literature what is marketing management meaning a debate managemen to how broad or specific the definition of marketing should be; for example, Gronroos states the definition should be broad or generic as to include a wide variety of products and contexts such as transaction-based marketing or relationship-based marketing.
On the other hand, McDonald states that many definitions of marketing are admirable and correct; however, they provide little direction as to what the managemwnt includes and excludes. This may cause those definitions to be harder to use in a practical manner. The inconsistent, somewhat abstract, what is marketing management meaning offered by academics and organizations contribute to a growing confusion about marketing among marketing professionals Brooksbank et al.
From the perspective of marketing managers, this multiplicity of definitions and interpretations complicates the development of marketing within organizations and has contributed to its decline Davidson, ; McDonald, It could also be related to the decline of the functions carried out by the marketing manager within organizations McDonald, Verhoef and Leeflang suggest that marketing has lost its strategic importance within organizations primarily due to the development of marketing by the marketing manager from a tactical perspective product management, pricing, promotion, and place and not from a strategic perspective marketing analysis, selection of target what is marketing management meaning, brand positioning strategies for value creation in consumers.
One of the arguments established in literature seeks to reach a consensus as to the development of an underlying definition that includes strategic and tactical functions McDonald, The authors state that this whxt lead to different perspectives as to what is marketing. Webster, Malter, and Ganesan have also found differing views of marketing within organizations.
Since literature has clearly established the multiplicity and confusion present in the conceptualization of marketing and its functions, this study seeks to evaluate it using a sample of Puerto Rican managemetn managers. This will help contribute to the ongoing debate established in literature and within the practice. The numbers of marketing definitions presented in literature have led to ambiguity about what marketing is for marketing managers, senior management what is marketing management meaning other functional managers.
Literature states that the ambiguity surrounding what is marketing—because of its multiple definitions—could be causing confusion among marketing managers that carry out marketing is hate related to love in organizations Brooksbank et al. Previous research has looked at how the multiple definitions of marketing have influenced marketing departments; for example, Webster et al.
These what is marketing management meaning officers also noted that marketing has moved from the advertising and merchandising divisions to be part of the sales and service divisions; in fact, some marketing executives tended to equate marketing with sales. Other general comments from the CEOs and CMOs were that it was difficult to identify people that conducted specific marketing responsibilities.
The CMOs also agreed that the definition of marketing was an important situation that needed to managemfnt addressed. This confusion about what marketing is within organizations is also evident in the profusion of titles that those professionals practicing marketing functions have McDonald, Some examples of the titles that define the position of a marketing manager are: sales people, copy writers, advertisers, direct mailers, and market researchers; therefore, the perception of senior management about marketing could be dictating how the marketing manager carries out strategic manzgement tactical functions.
The way marketing is defined within organizations may be limiting the strategic and tactical actions that are executed by executives. They have academic and professional relevance and are developed using the consensus of academic and professional marketers. The purpose of this study is to address how marketing managers are currently defining marketing. In contrast to previous studies e. Webster et al.
Previous research and writings are based on the analysis of definitions established in literature Gamble et al. The study will also analyze the definitions what is marketing management meaning by marketing managers from strategic and tactical perspective, something not addressed in previous research. Finally, it also serves as a descriptive tool of the different perspectives in Puerto Rico that address how marketing managers define marketing. It serves as an initial study that will lead to further, more in-depth research about marketing in Puerto Rico.
How do marketing managers define marketing? How often do marketing managers define marketing as a tactical function, strategic function, or both? How often do marketing managers define marketing as a sales function? How often do marketing managers define marketing as a function of promotion? This study utilized content analysis iw to examine the definitions of marketing as presented by the person who is in charge of marketing activities i.
The selection of the population and sample used in this study followed methodology established in previous studies about marketing managers e. The sample was obtained through the following procedure. Second, companies were contacted via telephone to identify who the person in charge of marketing was. A total of companies stated that they had a marketing manager or a related position. Data collected for this study was part of a previous survey conducted on the marketing functions performed by marketing managers and marketing metrics used by them.
From this instrument, the researchers used two open-ended questions to perform the analysis in this study: 1 How do you define marketing? A personalized email message was sent to best quotes about real love marketing manager with the electronic survey.
The email explained the purpose of the study and invited marketing managers to complete the electronic survey. To increase response rates, email reminders were sent a short period after the initial survey was sent to participants. This definition is mainly related to the marketing mix product, price, promotion, and place developed by McCarthy Sales functions refers to the attainment of sales force goals in an effective and efficient manner through planning, staffing, training, leading, and controlling organizational resources Futrell, The sample of managers marketing managers, marketing directors, vice-presidents of marketing, neaning of sales and marketing, etc.
Content analysis allowed the researchers to analyze the 50 responses of the open-ended question about how marketing is defined by marketing managers. The Appendix lists ,arketing definitions that marketing managers provided 2 referring to Research Question 1. For purposes of whzt research, strategic function was defined as those functions related to segmentation, target marketing, and positioning.
Definitions were analyzed by identifying at least one of these three concepts—segmentation, target market, and positioning referring to Research Question marketinng. Of all the definitions presented, only one had a clear and comprehensive strategic meanijg. It is everything about a company. Work with the Finance Department marketung viability of a business. In addition, they are the people in charge of realizing marketing research and the positioning of a product marketlng order to estimate the growth of a mansgement or service.
The above definition includes important functions that can be related to strategic marketing, such as: analysis of the competition, public acceptance, development of a managemwnt, and positioning of a product. It is important to mention that the first line of the definition establishes marketing as the main function within a company. The tactical function is defined as the administration of the what is codominance in biology class 12 mix whzt, price, promotion, and place.
For many years there has been confusion between the functions carried out by the sales manager and marketing manager Webster ; Webster For many years, literature has argued that marketing has been marginalized from organizations and that the marketing manager only performs functions related to promotion Kotler, In this study, 19 different titles for managers that carry out marketing functions were identified.
Table 1 delineates the variety of titles that the person in charge of marketing held and the number of participants that held each of those titles. Table 1 Position Title Source: Own elaboration. A variety of definitions from marketing managers were identified. This goes in accordance to previous literature that has also identified many definitions for marketing in the past 60 years. This confusion about marketing what is marketing management meaning evidenced by the multiplicity of titles that marketing managers possess McDonald, One of the research iss sought to examine whether marketing managers perceived marketing within an organization as a strategic or tactical function.
This supports the decline or marginalization of marketing to tactical functions related to administration of the marketing mix. The small what is marketing management meaning of marketing managers that stated they performed both strategic and tactical functions could perceive marketing as a strategic and tactical role, reflecting the marketing domain that new marketing definitions managment trying to emphasize McDonald, This study also found that marketing is still being viewed from a promotional perspective by practitioners.
This goes in accordance with what is stated in literature relating to how marketing has become strictly a promotional feature Kotler, The analysis carried out in this study provides evidence of the confusion that exists about what marketing means to the marketing manager in organizations. Gamble, Mraning, McCartan-Quinn, and Durkan suggest that there are two opposing views related to the definition of marketing.
The first perspective is to find and agree on a single definition of marketing, something that has not been found. The second perspective is that there is no how to count values between two numbers in excel theory of marketing.
Given that what is core service ui agent occurs in different contexts marketiing industries, a definite marketing theory is mahagement possible. This perspective allows for variations to manageent definitions depending on the context or situation in what is marketing management meaning it occurs. It is influenced by the what does it mean could not connect to server uses of the term and languages of the industry in each context.
This could be an explanation for the inconsistency of definitions raised by the managers. This perspective may explain the multiplicity of definitions established what is marketing management meaning the managers. The existence of multiple wjat and interpretations that enhance what has whah raised into awareness may cause confusion into what marketing is. In this research what stands out most is the managemet of the definitions and terms offered by the management mznagement study.
This research meanign a contribution to the gap in literature about how marketing managemetn defined. Previous studies address the definition of marketing from the academic and theoretical perspective. They do not cover the perspective of marketing managers, the people in charge of manageemnt the functions. This manxgement advances research on the definition of marketing from that perspective. It is a starting point for further research on the perception that marketing managers have on the meaning of marketing.
The multiple marketing definitions presented by managers in what is marketing management meaning study, revealed whta theoretical implications for academics and marketing educators. First, the multiplicity of definitions found could be a result or a reflection of the debate that theoretics and academics have about how broad or specific marketing should be defined.
Given that it has been so difficult to develop one definition ,eaning the term among what is marketing management meaning, one implication could relate to the education necessary for future professionals in marketing about what their mannagement and function within an organization is. It is necessary for the new generation of aspiring marketing professions to put adequate emphasis on teaching strategic marketing as part of the academic marketign curriculum.
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