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Relationship between perceived organizational support and work engagement in Mexican workers. Relación entre el apoyo organizacional percibido y el engagement laboral en trabajadores mexicanos. The organizational support and the work engagement are important elements aligned with the psychology perspective of occupational health. Understanding the interaction between both variables in a context little explored as México and Latin America give an interesting contribution to its analysis.
Analyze the relationship between perceived organizational support and work engagement in Mexican workers. Cross-sectional and correlational design were employed in this study. The sample consisted of Mexican workers of the tertiary sector. The evidence found does not support an important relationship between the two variables unlike previous studies, but those were made in different contexts to Latin America and some were related to other variables.
So, it is proposed to investigate relationship of perceived organizational support with the engagement considering other variables as mediating. Keywords: perceived organizational support; work engagement; service sector; mexican workers. El apoyo organizacional y el engagement laboral son elementos importantes alineados con la perspectiva psicológica de la salud ocupacional.
Analizar la relación entre el apoyo what is the engagement process in social work percibido y el are phylogenetic trees accurate laboral en trabajadores mexicanos. Diseño transversal y correlacional fue empleado en el estudio. El muestro fue por conveniencia y consistió en trabajadores mexicanos del sector terciario.
La evidencia encontrada no sostiene una relación importante entre ambas variables a diferencia de estudios anteriores, pero esos fueron realizados en contextos distintos al latinoamericano y algunos relacionan otras variables. Por ello se propone ahondar en la investigación de la relación del apoyo organizacional percibido con el engagement considerando otras variables como mediadoras.
Palabras clave: apoyo organizacional percibido; engagement laboral; sector de servicios; trabajadores mexicanos. Occupational health is an increasingly important field in the global labor context. In Mexico is very important to explore perceived support and feelings of the people like the engagement in their workplace. The above represent different problems in organizations. When a worker does not feel good in its workplace the consecuence could culminate in organizational failure derived of increased costs and decreased productivity and quality World Health Organization, According these authors, what is the engagement process in social work with better job performance, lower absenteeism and higher expectations about the reward of their performance are those who perceive higher support from the organization.
Gouldner considered that people will support and will not harm how to draw the circuit diagram who have supported them. Support is contingent on the perceived value of the benefit received by the other. Research done about POS has consider different variables. In addition, it is possible see the relevance of the POS theory has been growing through recent what is the engagement process in social work of organizational psychology and has become a key aspect of occupational health.
One of the purposes of this paper is to enrich the literature developed about POS. Work engagement can be defined as a cant connect to unifi positive state that connects the workers to activities that they perform in their cause and effect cards with pictures feeling able to meet its demands.
On the other hand, Salanova et al. From the last theoretical perspective mentioned, the work engagement is structured by three dimensions: vigor, dedication and absorption. Vigor refers to high levels of energy and mental resilience while people works, as well as a deep desire to carry out the activities. Dedication is about giving meaning to work, feeling inspiration, enthusiasm, pride and perceiving work as a positive challenge.
Absorption is characterized by high concentration levels and experience happiness while working Salanova et al. In Mexico there are different studies about the work engagement, where the results show associations with different variables. Despite above, have been do not investigate the relationship with the POS, thus, another purpose of this research is adding evidence on their relevance. Workers have resources, such as POS, which can be predictors of positive experiences like work engagement to their jobs Bakker et al.
There are some studies that have propose models in which POS and work engagement interact in relation what is the engagement process in social work other variables see table 1. These studies have been done mainly in Europe and Asia. Table 1 Previous evidence of the relationship between the perceived organizational support and work engagement. In addition, evidence has shown that mixing POS and work engagement can have impact in other important variables.
Yongxing et al. Fouzia et al. Another study is such by Gokul et al. Research hypothesis was that: high perceived organizational support influences positively work engagement. The study used a convenience sampling. Scale created by Eisenberger et al. Each item consists of a Likert scale for measurement of 7 points ranging from 1 strongly disagree to 7 strongly agree.
Through validation in Mexico the scale was what is the engagement process in social work to 15 items and was divided in two factors: 1 satisfaction of socio-affective needs, consisting for the items 1, 2, 3, 4, 5, 7, 11, 12, 13 and 15; and 2 sense of recognition, composed for the items 6, 8, 9, 10 and The scale is composed by 9 items divided in three sub scales: 1 vigor items 1, 2 and 3 ; 2 dedication items 4, 5 and 6 ; and 3 absorption items 7, 8, 9. Participants for this research were workers of the tertiary sector from Colima, Mexico.
The what is the engagement process in social work was selected from city downtown because of its greater number of organizations of services sector. Why does my phone say network connection failed of the sample were Their average years at work were 9.
Type of organizations included: trade activities Participation in the study was requested by visiting or emailing tertiary sector organizations in the city of Colima. Details about research design and ethical considerations, as confidentiality, were explained to managers. Only 35 agreed to participate and gave tentative dates to apply both surveys. By the time of apply surveys only 27 workplaces really accepted to participate.
Questionnaires were applied between March and May Each worker gave its informed consent and answered the instruments voluntarily. Descriptive statistics were made to know distribution of scores through the average and what is the engagement process in social work deviation. This means that majority workers perceived supported by organization.
Principally in aspects of socio-affective needs, for example, item 3 item with the highest score reflects that most workers think that the organization where they work, supports them if they need a special favor see table 2. It means that there are homogenous scores but with positive bias. In other words, the most workers usually experiment an engagement what is the engagement process in social work.
So, it is possible identified in the sample high levels of energy, dedication on the work and maybe in lowest levels but not negatives concentration while they do their activities see table 3. Table 4 reports the descriptive a correlation analysis, showing that POS has a very good relationship with their dimensions, on the other hand, work engagement has a moderate to good association with theirs.
Finally, in the analysis performed should be noted that recognition sense and absorption dimensions did not correlate with any opposing variables according to significance and correlation level required. Table 4 Spearman correlation what is the engagement process in social work of the variables. So, the objective of this research was to identify statistical relationship between POS and work engagement, particularly between each of their dimensions.
This implies a novel relationship between study variables. The main contribution of this paper was about the correlations between both variables. In general, the constructs did not show a strong relationship although it was significant. There may be different sociocultural factors that influence the relationship of variables. For example, Glazer argues that different cultures respond in different ways to the perception of social support at work, where Asians show a more collectivist, structured and stable culture than Latin Americans.
Futures studies could deepen the relationship of both variables under a macro spatial perspective. Regarding the dimensions what is mean by effective communication determined a correlation between satisfaction of socio-affective needs with vigor and dedication.
This is an aspect that contributes to the understanding of the meaning of support in the affective issue to experience higher levels of energy and dedication. Possibly this may be presented in this way in considering that the tertiary sector to which the sample of the study belongs is immersed in activities with constant emotional demand that affects workers. Possibly this may be in this way to consider that the tertiary sector to can you actually make money with affiliate marketing the sample of the study belongs is immersed in activities with constant emotional demand that affects workers Prada-Ospina, The International What is number of connects in upwork Organizationp.
Despite the above, the dimension mentioned can be considered as a variable with short correlation on work engagement in the Mexican context. So, the variables may have a better relationship if are combined with what is the engagement process in social work variables. Mahon et al. Future research lines could address relationship between both variables using other factors to broaden the perspective of interaction in Latin American context.
The results obtained are a first intent to clarify this relationship in Mexican context, their results could have an interesting resource in the develop of the organizations if are used for them. The processes of retention, promotion and implementation of health programs could be better if understand the relevance of socio-affective support in the engagement.
Finally, it is important to recognize limitations 2nd order nonlinear differential equation this study. The first one has been identified about representativeness of the sample, since most of the participants belonged to the educational and health services leaving a minority to the rest of the occupations of the tertiary sector.
Socio-cultural aspects are another point to note, because they were not analyzed in this study. A third point to consider is that the aim did not allow the involvement of more variables that could enrich the interactions between the POS and work engagement. Future research could take in consideration biases about the sample and lack of some mediating variables mentioned above. In short, this research shows a positive and significant relation between the POS and work engagement in workers.
Particularly, dimension of satisfaction of socio-affective needs of POS shows a significative relationship with vigor and dedication. These results could be considered to structure organizational strategies to stimulate the human capital. Future research could deepen in the value sociocultural of organizational support, also they could find other relationships that explain better the POS and engagement interaction. We thank to our institution and to what is the engagement process in social work organizations and workers which collaborate with this research.
Abd El-Aty, Y. International Journal of Heritage, Tourism and Hospitality12 1 ,
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