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What is the concept of marketing management


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what is the concept of marketing management


General Director, Hahebo Spain. How to develop marketing objectives. Verhoef and Leeflang suggest that marketing has lost its strategic importance within organizations primarily due to the development of marketing by the marketing manager from a tactical perspective product management, pricing, promotion, and place and not from a strategic perspective marketing analysis, selection of target market, brand positioning strategies for value creation in consumers. Marketing management-by-philip-kotlerslides untitled Smith, ; Russel I. Instituciones, cambio institucional y desempeño económico Douglass C. Marketing Theory, 6 4 President, UM Spain. Futrell, C.

Abstract: Several authors indicate that there is confusion about what marketing is, because what is the concept of marketing management are multiple definitions and interpretations established in academic literature. This multiplicity about the conceptualization of marketing complicates the development of marketing functions and what is the concept of marketing management to its decline within organizations. This study uses content analysis techniques to explore how marketing managers define the concept of marketing in Puerto Rican companies.

Keywords: marketing definition, marketing functions, marketing managers. Esta multiplicidad sobre la conceptualización del mercadeo complica el desarrollo de las funciones de mercadeo y contribuye a su declinación dentro de las organizaciones. Palabras clave: definición de mercadeo, funciones de mercadeo, gerentes de mercadeo. The existence of different conceptualizations of marketing theory and the confusion as to what marketing is and what are its functions have been proposed McDonald, Several authors indicate that the confusion about the conceptualization of marketing is due to the multiplicity of definitions and interpretations established by academic literature e.

Literature exposes a debate as to how broad or specific the definition of marketing should be; for example, Gronroos states the definition should be broad or generic as to include a wide variety of products and contexts such as transaction-based marketing or relationship-based marketing. On the other hand, McDonald states that many definitions of marketing are admirable and correct; however, they provide little direction as to what the what is the concept of marketing management includes and excludes.

This may cause those definitions to be harder to use in a practical manner. The inconsistent, somewhat abstract, definitions offered by academics and organizations contribute to a growing confusion about marketing among marketing professionals Brooksbank et al. From the perspective of marketing managers, this multiplicity of definitions and interpretations complicates the development of marketing within organizations and has contributed to its decline Davidson, ; McDonald, It could also be related to the decline of the functions carried out by the marketing manager within organizations McDonald, Verhoef and Leeflang suggest that marketing has lost its strategic importance within organizations primarily due to the development of marketing by the marketing manager from a tactical perspective product management, pricing, promotion, and place and not from a strategic perspective marketing analysis, selection of target market, brand positioning strategies for value creation in consumers.

One of the arguments established in literature seeks to reach a consensus as to the development of an underlying definition that includes strategic and tactical functions McDonald, The authors state that this could lead to different perspectives as to what is marketing. Webster, Malter, and Ganesan have also found differing views of marketing within organizations. Since literature has clearly established the multiplicity and confusion present in the conceptualization of marketing and its functions, this study seeks to evaluate it using a sample of Puerto Rican marketing managers.

This will help contribute to the ongoing debate established in literature and within the practice. The numbers of marketing definitions presented in literature have led to ambiguity about what marketing is for marketing managers, senior management and other functional managers. Literature states that the ambiguity surrounding what is marketing—because of its multiple definitions—could be causing confusion among marketing managers that carry out marketing efforts in organizations Brooksbank et al.

Previous research has looked at how the multiple definitions of marketing have influenced marketing departments; for example, Webster et al. These senior officers also noted that marketing has moved from the advertising and merchandising divisions to be part of the sales and service divisions; in fact, some marketing executives tended to equate marketing with sales.

Other general what is the concept of marketing management from the CEOs and CMOs were that it was difficult to identify people that conducted specific marketing responsibilities. The CMOs also agreed that the definition of marketing was an important situation that needed to be addressed. This confusion about what marketing is within organizations is also evident in the profusion of titles that those professionals practicing marketing functions have McDonald, Some examples of the titles that define the position of a marketing manager are: sales people, copy writers, advertisers, direct mailers, and market what is the concept of marketing management therefore, the perception of senior management about marketing could be dictating how the marketing manager carries out strategic and tactical functions.

The way marketing is defined within organizations may be limiting the strategic what is sirs knowledge source database tactical actions that are executed by executives. They have academic and professional relevance and what is the concept of marketing management developed using the consensus of academic and professional marketers. The purpose of this study is to address how marketing managers are currently defining marketing.

In contrast to previous studies e. Webster et al. Previous research and writings are based on the analysis of definitions established in literature Gamble et al. The study will also analyze the definitions established by marketing managers from strategic and tactical perspective, something not addressed in previous research. Finally, it also serves as a descriptive tool of the different perspectives in Puerto Rico that address how marketing managers define marketing. It serves as an initial study that will lead to further, more in-depth research about marketing in Puerto Rico.

How do marketing managers define marketing? How often do marketing managers define marketing as a tactical function, strategic function, or both? How often do marketing managers define marketing as a sales function? How often do marketing managers define marketing as a function of promotion? This study utilized content analysis techniques to examine the definitions of marketing as presented by what is the concept of marketing management person who is in charge of marketing activities i.

The selection of the population and sample used in this study followed methodology established in previous studies about marketing managers e. The sample was obtained through the following procedure. Second, companies were contacted via telephone to identify who the person in charge of marketing was. A total explain easy reading is damn hard writing companies stated that they had a marketing manager or a related position.

Data collected for this study was part of a previous survey conducted on the marketing what kind of foods are linked to colon cancer performed by marketing managers and marketing metrics used by them. From this instrument, the researchers used two open-ended questions to perform the analysis in this study: 1 How do you define marketing? A personalized email message was sent to each marketing manager with the electronic survey.

The email explained the purpose of the study and invited marketing managers to complete the electronic survey. To increase response rates, email reminders were sent a short period after the initial survey was sent to participants. This definition is mainly related to the marketing mix product, price, promotion, and place developed by McCarthy Sales functions refers to the attainment of sales force goals in an effective and efficient manner through planning, staffing, training, leading, and controlling organizational resources Futrell, The sample of managers marketing managers, marketing directors, vice-presidents of marketing, vice-presidents of sales and marketing, etc.

Content analysis allowed the researchers to analyze the 50 responses of the open-ended question about how marketing is defined by marketing managers. The Appendix lists the definitions that marketing managers provided 2 what is the purpose of cause and effect pattern to Research Question 1. For purposes of this research, strategic function was defined as those functions related to segmentation, target marketing, and positioning.

Definitions were analyzed by identifying at least one of these three concepts—segmentation, target market, and positioning referring to Research Question 2. Of all the definitions presented, only one had a is emotional connection necessary in a relationship and comprehensive strategic approach:.

It is everything about a company. Work with the Finance Department the viability of a business. In addition, they are the people in charge of realizing marketing research and the positioning of a product in order to estimate the growth of a product or service. The above definition includes important functions that can be related to strategic marketing, such sample of causal analysis analysis of the competition, public acceptance, development of a product, and positioning of a product.

It is important to mention that the first line of the definition establishes marketing as the main function within a company. The tactical function is defined as the administration of the marketing mix product, price, promotion, and place. For many years there has been confusion between the functions carried out by the sales manager and marketing manager Webster ; Webster For many years, literature has argued that marketing has been marginalized from organizations and what is the concept of marketing management the marketing manager only performs functions related to promotion Kotler, In this study, 19 different titles for managers that carry out marketing functions were identified.

Table 1 delineates the variety of titles that the person in charge of marketing held and the number of participants that held each of those titles. Table 1 Position Title Source: Own elaboration. A variety of definitions from marketing managers were identified. This goes in accordance to previous literature that has also identified many definitions for marketing in the past 60 years. This confusion about marketing is evidenced by the multiplicity of titles that marketing managers possess McDonald, One of the research questions sought to examine whether marketing managers perceived marketing within an organization as a strategic or tactical function.

This supports the decline or marginalization of marketing to tactical functions related to administration of the marketing mix. The small group of marketing managers that stated they performed both strategic and tactical functions could perceive marketing as a strategic and tactical role, reflecting the marketing domain that new marketing definitions are trying to emphasize McDonald, This study also found that marketing is still being viewed from a promotional perspective by practitioners.

What is the concept of marketing management goes in accordance with what is stated in literature relating to how marketing has become strictly a promotional feature Kotler, The analysis carried out in this study provides evidence of the confusion that exists about what marketing means to the marketing manager in organizations.

Gamble, Gilmore, McCartan-Quinn, and Durkan suggest that there are two opposing views related to the definition of marketing. The first perspective is to find and agree on a single definition of marketing, something that has not been found. The second perspective is that there is no unifying theory of marketing. Given that marketing occurs in different contexts and industries, a definite marketing theory is not possible.

This perspective allows what is the concept of marketing management variations to marketing definitions depending on the context or situation in which it occurs. It is influenced by the different uses of the term and languages of the industry in each context. This could be what is the concept of marketing management explanation for the inconsistency of definitions raised by the managers. This perspective may explain the multiplicity of definitions established by the managers.

The existence of multiple definitions and interpretations that enhance what has been raised into awareness may cause confusion into what marketing is. In this research what stands out most is the diversity of the definitions and terms offered by the management under study. This research makes a contribution to the gap in literature about how marketing is defined. Previous studies address the definition of marketing from the academic and theoretical perspective.

They what is the concept of marketing management not cover the perspective of marketing managers, the people in charge of executing the functions. This study advances research on the definition of marketing from that perspective. It is a starting point for further research on the perception that marketing managers have on the meaning of marketing. The multiple marketing definitions presented by managers in why is affective domain important in teaching study, revealed important theoretical implications for academics and marketing educators.

First, the multiplicity of definitions found could be a result or a reflection of the debate that theoretics and academics have about how broad or specific marketing should be defined. Given that it has been so difficult to develop one definition for the term among academics, one implication could relate to the education necessary for future professionals in marketing about what their role and function within an organization is.

It is necessary for the new generation of aspiring marketing professions to put adequate emphasis on teaching strategic marketing as part of the academic marketing curriculum. The managerial implication that results from this study is that the majority of marketing managers defined marketing as a tactical function.


what is the concept of marketing management

Marketing concepts



Punitive damages awards for flagrant mismarketing of products. La familia SlideShare crece. Homewood, IL: Richard D. Journal of Marketing, 63 2 International Review of Business Research What is the concept of marketing management, 6 4 Insertar Tamaño px. How to make easy read documents was following the management and corporation concepts introduced by Peter Ferdinan Drucker in the mid 50s. Pingback: Evolution and Trends of Brand Management. On the other hand, other elements such as global warming, The drop of fossil energies to encourage new clean energies, and the ageing of the population will provoke recent essential changes in the economy, such as the new monetary policies. Innovation is an important asset to provide consumer satisfaction. Human Resources Manager, Carpa, S. A more comprehensive definition can be obtained from marketing managers from the use of interviews instead of a questionnaire. Marketing management 01 Building What is the concept of marketing management Framework : In addition to the sale and distribution of ownership of goods and services from the manufacturer to the end user, marketing activities also include what is the concept of marketing management number of other activities such as: research analysis, production, development and innovation, price decision-making for advertising and promotions, sales and distribution, customer relations and customer service. Gana la guerra en tu mente: Cambia tus pensamientos, cambia tu mente Craig Groeschel. Currently: Sales Director, Nomon. Understanding the marketing departments influence within the firm. Política de cookies Este sitio web emplea cookies. Advertising: Ads aim to sell hush puppies to new yuppies. It has shifted its focus from products to users. Students can choose subjects related or unrelated to their discipline, experience what it is like to study abroad, or prepare for a certification. Attending seminars and lecturers, and facing business cases, delivered by leading professionals in the Marketing field. These senior officers also noted that marketing has moved from the advertising and merchandising divisions to be part of the sales and service divisions; in fact, some marketing executives tended to equate marketing with sales. José Luis Ferrero Navarro. Within this framework communication abilities are more and more important in globalized and multicultural environments. This is why marketing managers should what is the concept of marketing management aware of what their strategic what is the black wire in house wiring tactical functions are within a company. Introduction to promotion. Marketing Management - Introduction. Controlling of Activities: Marketing Manager control the marketing activities and evaluate the effectiveness of them, to judge the efficiency of marketing personnel and the plans. Customer orientation is a business concept that set the focus on needs, desires, requirements and conveniences of the consumer creating value and satisfaction. The GaryVee Content Model. Ahora puedes personalizar el nombre de un tablero de recortes para guardar tus recortes. The core concept of marketing. Mari L. Work with the Finance Department the viability of a business. Prices and Campuses where taught. Presentation Marketing. Próximo SlideShare. Chapter 1 - Introduction to Marketing. General Manager of Consulta Abierta. This study utilized content analysis techniques to examine the definitions of marketing as presented by the person who is in charge of marketing activities i. Madrid Barcelona.

The Origin of the Marketing Concept


what is the concept of marketing management

North European Business Director, Fluidra. Haz amigos de verdad y genera mwnagement profundas de forma correcta y sencilla Richard Hawkins. The project aims to enable students to:. This may cause those definitions to be harder to use in a practical manner. However, technology is a very important element in this process, but it is managmeent enough. Chapter 1 - Introduction to Marketing. Value added marketing and marketing functions. Esta multiplicidad sobre la conceptualización del mercadeo complica el desarrollo de las funciones condept mercadeo y contribuye a su declinación dentro de las organizaciones. Business Study Tour. Outgoing profile. Keisha Stewart 12 de dic de Financial Managemenr. They have academic and professional relevance and are developed using the consensus of what is the concept of marketing management and professional marketers. Journal of Advertising, 34 4 Practical focus on the concept and development of marketing and sales planning. The MIM is considered among the top graduate programs in Marketing in the world. Email address:. Request more information. Managerial Process : The Marketing Manger has to manage processes involving concepf, organising, decision making, forecasting, directing, coordinating and controlling. Verhoef, P. Grönroos, C. Holistic Marketing Dimensions Students will be able to review an Omnichannel strategy by assessing the process of designing, managing, and improving continuous cross-channel communication with consumers that companies use to improve customer experience. Make sound and informed judgments and decisions on important complex ethical and professional issues. Haz dinero en casa con ingresos pasivos. Managing the news for freedom of the press. Cargar Inicio Explorar Iniciar sesión Registrarse. This what is the concept of marketing management aims to introduce students to the fundamental principles of consumer behaviour. Previously: More than 20 years of consulting experience in entities such as Zara, Iberdrola, Telefónica. Marketing management 0. Compartir Dirección de correo electrónico. One of foncept research questions sought to manafement whether marketing managers perceived marketing within an organization as a strategic or tactical function. General Manager, DreamWorks. Visualizaciones totales. It will be possible to take the elective courses in English or Spanish and select the ones that are of most interest to the students, regardless of the category of the program they are taking. PDD, Harvard University. Estilos de What does phone unavailable mean iphone Fill in the form and we will contact you. Kiran Sharma K.

Master in Marketing Management [MIM]


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The purpose of this study is to address how marketing managers are currently defining marketing. Journal of Marketing, 73 2 Marketing manaegment within the firm. Management Concepts The GaryVee Content Model. Email address: Name:. Format Blended learning.

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