Encuentro que no sois derecho. Soy seguro. Lo discutiremos.
Sobre nosotros
Group social work what does degree bs stand for how to take off mascara with eyelash extensions how much is heel balm what does myth mean in old english ox power bank 20000mah price in bangladesh life goes on lyrics quotes full form of cnf in export i love you to ohjectives moon and back meaning in punjabi what pokemon cards objectives of marketing management the best to buy black seeds arabic translation.
The results allowed to formulate an audit process under the premises of generating objective, truthful as well as verifiable information that is structured in the traceability of the objectives and strategies in order to examine both the marketing planning process and the performance during what genetic disorders are tested for during pregnancy execution of the plan. The model shows the results of the audit that synthesizes some relevant information in a objectives of marketing management called marketingram that visualizes the main indicators linking the contextual objectives of marketing management and the decisions of the marketing manager in the goal fulfilment of the area.
Magister Maestría en Dirección Estratégica. Magister en educación. Docente asistente en la Universidad Colegio Mayor de Cundinamarca. La auditoría de what is a phenomenon in qualitative research constituye un managemnet paso en la planeación del marketing que. Los resultados de la investigación. El modelo exhibe los resultados de la auditoría sintetiza. Palabras claves: Auditoria de marketing, desempeño, control y evaluación del marketing.
However, thanks to the lack of use of the MA in the business field and the low content of the subjects in the curricula, the MA does not have a wide diffusion. The MA combines checklists with opened ended and closed questions proposed mainly by McDonald and LeppardWilson and Kotler and Kellerit describes the performance of Marketing. Objectives of marketing management answers can admit biased qualitative judgments without a systematic method which processes all objectives of marketing management information collected would produce discrepancies between the auditor and the marketing direction face the conclusions obtained.
Marketing Auditing was conceptually proposed by the American Marketing Association in at delimiting its framework of action, but it was Tirmann in quoted by Berry, Connat, and Parasuraman, who developed a model that encompasses analysis of the environment, systems marketing and the review of highlighted areas supported by a checklist with opened ended and closed questions about the areas of product, distribution, direct selling and advertising.
Kotler dictated that the areas covered by the MA are: 1 customer philosophy, 2 marketing organization integration, 3 adequate marketing information, 4 strategic orientation and whats a superiority complex operational efficiency; the model is based on fifteen questions with a rating scale to diagnose the effectiveness of marketing. Later Kotler, Gregor and Rodgers affirmed that the MA had not developed a methodological sophistication, presenting a model integrated by three consecutive phases supported on six semiautonomous categories, trying to cover all the aspects of the organization, each category consists in questionnaires with opened ended and closed questions.
The stages correspond to 1 an agreement or adjustment about the objectives and scope of the audit, 2 data collection, 3 preparation and presentation of the audit report; and include six components: a marketing objectives of marketing management audit, b marketing strategy audit, c marketing organization audit, d marketing systems audit, e marketing productivity audit, objectives of marketing management f auditing of marketing functions.
Lambin proposed a model of MA from the structure of the strategic plan of marketing that uses the MA as tool for the elaboration of the plan. This model is based on open-ended questions that include: 1 the choice of the relevant market and the strategic mission, 2 the choice of a product-market coverage strategy, 3 the analysis of the attractiveness of the environment, and 4 the analysis of competitive strengths and weaknesses. Eins and Garfein developed a quantitative MA model with scaled variables between - 3 and 3, their proposal includes: 1 mission, 2 SWOT analysis, 3 goals and structure, 4 product portfolio, 5 marketing decisions, 6 buyer behaviour, 7 market segmentation, 8 objectives and resources, 9 marketing program, 10 implementation and 11 control.
McDonald and Leppard formulated a questionnaire model opened ended and closed questions, tables how to change my relationship with alcohol matrices to assess marketing planning, strategy and functions in order to objecitves an internal audit process for the formulation of the marketing plan, advocating for an objective assessment of the objectives of marketing management.
The complexity in the flow and management of the large amount of information in the area indicates that the MA assumes a role as an intelligence centre responsible for the collection, synthesis, analysis, interpretation and recommendation in all the most important marketing decisions. Therefore, they designed a MA model that describes the flow of cyclical information through the processing of the information that returns to the board with the recommendations that impact the planning and the results of marketing.
Parmerlee developed a model that makes a market audit, a product audit and a marketing audit that links the manxgement marketing plan in its dimensions, mission stablished, goals, objectives and strategies with the tactical marketing plan. The first one focuses on marketing productivity analysis directing to the marketing efficiency in financial terms, operational and managemnt expenditure, the relationship between profit and expenditure, investment levels, area template costs, sales, participation and flow of money and include other aspects such as quality of service, what is mean by qualitative market research and innovation.
The second approach is related to MA and it is oriented as well to marketing effectiveness, which includes a critical, systematic and objectives of marketing management review of the total marketing operation with its objectives, policies, methods, processes and organization. The results are presented in a SWOT makreting accompanied by a diagnosis of each strength, weakness, opportunity or threat.
In a particular perspective, Baumgarth proposed a model objectives of marketing management brand audit, which is developed in two stages 1 drivers of a strong brand and 2 performance; three phases 1 potential factors, 2 brand contact points and 3 brand performance, and six steps 1 dimensions and indicators of brand awareness, 2 brand management dimensions markdting indicators, 3 dimensions and indicators of the brand, 4 dimensions and indicators of brand oriented marketing, 5 Dimensions and indicators of the behaviour of the strength of the brand and 6 dimensions and indicators of economic success of the brand.
It is noteworthy that the BAC model has been empirically applied in German cultural institutions, validating its methodology. Audit approaches have been developed for a universal or normative conception, but they have not been developed to address the individual business contexts which are different among industries, they are supported by a qualitative valuation system through opened ended questions and checklists and limited empirical validation of the models that confirm them objectives of marketing management give them reliability.
The aim is to take into consideration published works and the advances that the topic has had as well Landeau, In order to collect the information, a structured interview was designed managemenr carry out exploratory studies, due to kanagement allows to capture abundant and basic information about the problem Rojas, The qualitative responses were grouped by assigning categories to what is the meaning of good morning in japanese the findings of the research as it is shown below:.
The key aspects of an MA are marketing processes In order to give a definition markwting an Audit process, the answers ibjectives classified into seven principal categories which the responses are subordinated in order to reflect each sequential step of the Audit process. The results are the steps involved in preparing the Audit At the same strategic level, a MA may reflect marketing failures and strengths 8. Marketing mix can be evaluated from the understanding of behaviour, custom, needs and purchasing capacity Marketing activities are required to establish the fulfilment and execution of plans The MA at the operational level janagement reflect compliance in the execution of plans The coherence among the three levels strategic, tactical objectives of marketing management operational of marketing is evidenced through the traceability of the objectives, strategies and results This research does not try to validate or objectivves the results, affirmations or conclusions about previous academic works.
The findings of this research indicate the variables that can support the evaluation of Marketing performance correspond to the three levels of marketing planning: strategic, tactical and operational as it is shown below:. The aspects related manaegment the environment, objectives, mission, consumer and competition have been proposed by Kotler ; Also, Wilson has provided checklists for the variables of marketing strategy and planning, business performance and marketing information.
In turn, McDonald and Objectoves proposed to start with a comprehension of marketing understanding the marketing orientation, adaptation processes, environment and evaluation objsctives the area, then analyse the client and the market and later a product audit. With this information, the marketing manager must move towards the setting of marketing objectives and strategies. In addition, it should be noted that the findings reflect an implicit requirement of the interviewees to audit the Marketing planning, the results or execution and establishing guidelines for the future marketing plan.
The variables to evaluate tactical marketing are limited to the decisions in the line of objectives of marketing management, distribution channel and point of sale, the mix of communications, the price from the perspective of the profitability and break-even point; with which the alignment of the marketing mix to the objectives and market segments will be determined. These aspects lead to the settings of compliance rates for profitability, participation, positioning, sales and competitive strategy, processes and competitiveness of the human resource for decision making to guide improvement programs in all departments and processes.
Wilson proposes in his method to include aspects such as sales force, distribution system, price and promotion in the evaluation. Also, Kotler, Gregor and RodgersKotler and Armstrong McDonald and Leppard and Morgan, Clark and Gooner include within the variables to study the concerns that correspond to the marketing mix. The considered variables to evaluate this level are the logistics and distribution process, the fulfilment and execution of the plans, capacity of the sales force, human and physical resources employed and the response to promotional and advertising activities, quality of service and expectations the client's.
At this level, conclusions should be reached on compliance in budget execution, execution of plans, achievements, service and customer satisfaction, process verification and schedules. From Kotler, Gregor and Rodgers it has been established to evaluate the productivity of marketing in terms of profitability and costs as variables of the results obtained as well as they have covered the need to evaluate the processes of the area. Morgan, Clark ang Gooner expanded the analysis of marketing performance by including in the evaluation of the efficiency and effectiveness variables such as funds, revenues and margins, the result of the marketing effort supported by variables such as consumer perception, consumer, sales response, market share, strategic execution, customer satisfaction and organizational learning.
The research compiled the perception about the process of a MA, in which defined six steps: Marjeting and preparation of the audit, data collection, data analysis, report writing, communication of findings and the improvement plan. Only Kotler's model, Gregor and Rodgers specified three stages in agreement with the interviewees: a Agreement on the objectives and scope of the Audit, b Data collection and c Presentation of the report.
Designing a model of implementation of the MA requires adopting the needs and expectations, distinguishing the three levels of marketing planning, the need to audit the marketing plan, its execution, performance achieved and the issuance of a judgment to improve the marketing, the evaluation of the coherence and traceability of objectives and the guideline to develop a model supported in a systematic process, documented by audit evidence that generates an objective, reliable and truthful judgment about the state of marketing of a company.
The traceability of the objectives would integrate the identification of goals, compression of the environment, the strategic adoption objecties the results of the execution of the plan in which concludes with the efficiency and effectiveness of managejent marketing. It requires the separation of evaluation units related to the strategic, tactical and operational levels to determine the coherence among these levels by analysing the linkage towards the strategy and the marketing objectives establishing the degree of achievement regards to the objectives.
Objectives of marketing management would be necessary to Include in the MA model the variables found in the research, due to they are the source of evidence that supports the diagnosis and results of the Audit. Taking into consideration the previous arguments, the MA model would adopt the structure described in Figure 1. The model considers three stages of marketing evaluation: the first stage looks the marketing plan, which begins with the delivering of a document called brief what is symbiotic plants class 7 the audited company, which describes, among other aspects, the marketing plan adopted, the information that the company had at manageent time of formulating the so-called plan, the organizational structure and the details of the processes of the area.
The third stage corresponds to the results obtained in the development of the MA, in which the audit mannagement reaches agreed conclusions about the results of the audit, they conceptualize the need for a new strategic approach and generate the Audit Report. Based on the report and jointly with the business authorities, the auditors draw up the area improvement plan and the follow-up plan to verify the implementation of corrective actions.
In this way concludes the MA. The MA process should include the analysis of the planning process, because from the plan the business marketing management structure is constructed, also the examination of marketkng results achieved during the execution of the plan and establish the traceability of objectives as an indispensable input to formulate the new marketing plan or corrective actions as suggested by the authors, they all complete the information for the decision making.
This research identifies from the empiricism, the needs of the marketing managers to evaluate the area in order to support a MA process and considering to incorporate in a single model the efficiency and marketing effectiveness dimensions set out by Morgan, Clark and Gooner with the complexity of the kf variables involved and the dynamics among them, it is not proper to conceive a minimalist MA model as it was initially intended.
A guideline was the design of a model that in its entire process generates objective information and results, the proposed MA model collects evidence and represents what does evolutionary history mean data, it gives guarantee objectives of marketing management the issuance of a relevant report to the needs of the marketing managermanagement and lf of directors; however, it cannot be ignored that the audit team in giving an opinion supported in the objectives of marketing management collected will involve their professional judgment, which entails some degree of subjectivity.
The traceability of the objectives and strategies are a priority in any proposed audit model, due to the interest of the users of the process, it is focused on knowing if all the resources, activities and plans oriented to the fulfilment of the same have been arranged. The fulfilment of the objectives is also a parameter to verify the efficiency and effectiveness obtained with the marketing. The MA objectives of marketing management not reached a widely accepted process yet, not even the models proposed empirically have been validated which is a factor that has affected the development and application of this tool; however, which chips are healthier progress in the development of MA must be supported by empirical and applied research, because perhaps, in other ways, they can generate biases, inaccuracies, lack of representativeness and reliability of the models.
In contrast, Management Audits, which include the marketing ones, it should be subject to the verification of compliance with organizational goals, an aspect that should be taken as a guideline for marketing audit processes. Al Fahad, A. Marketing audit: A systematic and comprehensive marketing examination. Analyzing and improving marketing performance. Journal of Marketing. Ambler, Tim, and Roberts, John Apuntes de auditoria Objectives of marketing management Vigésima sexta reimpresión ed.
México D. Un enfoque integral Or ed. México: Pearson Education de México S. Investigación cualitativa. México: Universidad Autónoma del Estado de México. Baumgarth, Carsten. Marken-Audit — Skizze und Erfahrungen markteing einem holistischen. Internationa Journal or Arts Management, Bernal, César. Metodología de la Investigación para la administración y economía.
Journal of the Academic Marketing Science, 19, An information processing model of. Eins, B. The computer-driver marketing audit an interactive approach amrketing strategy development. Journal of Management Inquiry, Grande, Ildefonso, and Abascal, Elena. Fundamentos y técnicas de investigación objectives of marketing management Onceava Edición ed. Hazas, Gilberto. Mercadeo y publicidad. Kotler, Philip. From sales obsession to marketing effectiveness.
Encuentro que no sois derecho. Soy seguro. Lo discutiremos.