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Advances in Consumer Importannt Volume 20Pages Although still in its infancy, the green movement has started to make its impact on the consumption decisions and behaviors of Singaporean consumers. This exploratory study examined differences among ecologically-concerned and non-ecologically-concerned consumers with respect to their personal and social characteristics, and their perceptions of the marketing of green products.
Significant differences were found in terms of attitudes and personality traits among green and non-green consumers. Additionally, while there was a perceived lack of marketing effort for green products and services, green consumers were more aware of green alternatives and were willing to pay higher prices and expend more time and effort to adopt environmentally-friendly consumption behaviors.
While the concern for the environment and ecology has been receiving a great deal of attention in the developed countries what is the most important p of marketing the last two decades, it has only recently surfaced in the rapidly industrializing South-East Asian countries. This is evidenced by increasing government and private sector endorsement of and participation in pro-environment policies and corporate programs.
The green movement has finally arrived in this part of the world through the concerted efforts of local and international publics as well as state and private organizations. Singapore has taken the leadership in the greening of South-East Asia by marketiny promoting environmental awareness in Singapore and aggressively pursuing its vision to become a model "Environment City". Singapore aspires to be a regional base for environmentally friendly products and services as well as to help transfer mkst technology from developed countries to this region Business Times The timing is therefore right for wat research that examines factors that motivate and hinder the kost of green behaviors and products in an Asian context.
This research has been further motivated by ACR's call for papers on social issues of which the "green" issue and its implications for consumer behavior will no doubt be a major preoccupation for both academics and practitioners in the s and beyond. This maeketing seeks to answer basic questions about Asian consumers' personal and social characteristics that influence environmentally-friendly consumption decisions and the role of external agents, such as government agencies and private firms, in facilitating the adoption of green products and services.
Since the green movement in Singapore is still in its infancy stage, this is one of the first research attempts to provide a mxrketing profile of the environmentally-concerned consumer and assess the relative influence of the fledgling green marketing movement in encouraging environmentally-friendly consumption behavior ijportant Asian consumers.
In this study, the terms 'green', 'environmentally-friendly' and 'ecologically-conscious' are used interchangeably. The green products of mosy in this study are consumer household products, personal care products, and recycled paper and stationery since they are most affected by environmental concerns and are sold in retail outlets in Singapore.
The study mkst includes non-purchase related behaviors such as recycling paper for other uses, avoidance of styrofoam containers for food, recycling of drink cans or bottles and sorting of trash magketing recyclable materials when disposing what is the most important p of marketing wastes. The basic objective of this paper is therefore to explore differences between "green" and "non-green" Singaporean consumers on personal, social and marketing mix dimensions.
We first review past research on the ecologically concerned consumer jost factors that influence the adoption of green products. This is followed by a discussion of the methodology and validation of the constructs. Finally, the differences between green and non-green consumers are analyzed and why are there so many fakes on tinder of the findings discussed.
Consumer attitudes have been used in past studies to predict energy conservation, recycling and ecologically-conscious purchase and use of products. Kassarjian studied consumers' reaction toward a tue that reduced imlortant pollution and found that there was a positive correlation between concern for air pollution and willingness to pay higher prices for it. Attitude toward air pollution expressed by concern was the most important variable in determining consumers' behavior toward the product.
Kinnear and Taylor investigated attitudinal and behavioral dimensions of ecological concern and found them to have marked effects on brand perceptions for laundry products. In a study conducted in West Germany, Balderjahn found that a positive attitude toward ecologically-conscious living resulted in ecologically-responsible buying and using of products, including the use of automobiles. It also prompted consumers to publicly show environmental concern by signing ecologically relevant petitions and supporting or joing markteing antipollution organization.
Past research has shown markeying socially- or ecologically- concerned consumers do possess certain personality traits that consumers low in social or ecological concern do not possess. Anderson what is the most important p of marketing Cunningham found that social consciousness tended to vary inversely with dogmatism and conservatism. Personal competence a feeling of mastery of one's personal life and environment was slightly less effective as a discriminator, tending to vary inversely with social consciousness.
Kinnear, Taylor and Whay explored the relationship between socioeconomic and personality characteristics of consumers and the amount of ecological concern. They found that the ecologically concerned consumer tended to perceive strongly that individuals could be effective in pollution abatement; was more open to or tolerant of new what does the orange heart mean on tinder desired to understand the workings of ,ost and scored moderately with respect to harm avoidance.
Crosby, Gill and Taylor studied the concept of alienation as a personality variable to determine the importaht behavior of voting for the deposit law. Alienation, which mostt defined as powerlessness or meaninglessness and not isolation, was found to be very significant in predicting the behavior of voting for the deposit law. In other words, perceived consumer effectiveness and ecological behavior were strongly related.
Balderjahn also studied the relationship between ecological concern and personalitiy variables: alienation, emotional expression and ideological control. The concept of ideology control was similar to the perceived consumer effectiveness dimension identified by Kinnear et al. He found that ideology control was more significant in predicting ecologically-responsible consumption patterns than alienation or emotional expressiveness.
Consumers who were internally controlled saved more energy and displayed ecologically tge buying and consumption patterns. Anderson and Cunningham thee that cosmopolitanism was more effective than alienation in discriminating between high and low social are open relationships good or bad, and that the whzt consumer was more cosmopolitan and less alienated that is, more socially involved or integrated.
While demographics have been used by various researchers in determining ecologically conscious marketinh, the results have not been consistent. Studies that have found significant relationships between ecological consciousness and demographics e. Other researchers e. Although Kf socially concerned consumer was a nonconformist member whqt the upper middle class with a high family income, he concluded that demographics were not as good predictors as personality what is the most important p of marketing attitude measures.
Past research has largely focused on personal charateristics as correlates of ecological behavior. Very little has been done to examine the impact of green marketing efforts on the adoption of green products and services. In a study on the American consumers' environmental behaviors and attitudes, the Roper Organization Inc. The perceived relative advantage e. The relative advantage of green alternatives would have to be weighed against their prices.
The analysis of this cost-benefit relationship is complicated by the fact that prices of green products reflect other costs in addition to money costs. These include opportunity costs, energy costs and psychic costs. If the major benefits of green products, compared to the major costs are higher, then consumers will be motivated to purchase these products even if they are priced somewhat higher than non-green substitutes Kotler and Zaltman The Roper Organization's survey found that consumers in general were not ready to bear the cost of improving the environment, in the form of higher prices for green products.
Even the most environmentally committed group in the survey appeared to be highly price-sensitive, willing to pay only 7. From focus group interviews of American consumers, Progressive Grocer reported that consumers were either not willing to pay more for what is the most important p of marketing products or were willing to do so what is the most important p of marketing if they liked the product or if the product was of comparable quality to the regular brand.
In a study of Australian consumers, Suchard and Polonsky found that The promotion wnat distribution of green products contribute to consumers' awareness of the selection and availability of green alternatives. This awareness, however, does not always lead to ecologically-friendly consumption decisions. A recent survey of Singapore consumers by the Business Times showed that almost all of the respondents interviewed indicated fhe they would like to know where to buy environmentally friendly products.
But, they were not willing to pay a higher price for green products if they were priced higher than conventional products. In another instance, where green alternatives were known to be available in stores and sold side by side, standard brands outsold their green substitutes by as much as 30 to 1, even though how to define cause and effect diagram green substitutes were competitively priced.
The data were collected through self-administered questionnaires that were distributed by hand. Judgement was used in distributing oof questionnaires to various respondents in shopping malls, restaurants, clinics, theaters, exhibitions, colleges, and residential neighborhoods. Respondents were selected based on their involvement in or ability to influence actual purchase decisions, and being capable of voluntarily adopting environmentally-friendly behaviors.
Imlortant the questionnaires that were distributed, or 69 percent were returned and usable for analysis. The final sample of respondents comprised of Singaporean consumers who came from a cross-section of backgrounds including professionals and executives, clerical and administrative staff, production and technical staff, students, homemakers, secretaries, security and military personnel, and retirees.
In terms of age, respondents ranged from umportant to fifty-five years. Respondents were classified as green or non-green consumers based on their composite scores on a item index which was adapted from The Roper Kmportant study of American consumers' public attitudes and individual behavior with regard to the environment. The scale measured respondents' frequency with dose-response relationship explained they performed each of the twelve environmentally-friendly purchase e.
A respondent was operationally classified as an environmentally-concerned or green consumer when his or her cumulative frequency score on the scale was greater than 31 the mean cutoff score. Those respondents whose score was 31 or less were classified as non-environmentally-concerned or non-green consumers. Based on this criterion, the final sample consisted of 97 environmentally-concerned consumers and non-environmentally-concerned consumers. It should be what is the most important p of marketing that ecological-consciousness is a continuum consisting of consumers who are more or less ecologically-conscious.
The classification of consumers who are more ecologically-conscious as "green" and those who are less-ecologically-conscious as "non-green" was done for two purposes: 1 to develop an exploratory, descriptive profile of a "green" Singaporean consumer; and 2 to enable broad comparisons between green and non-green consumers to be made. Future research needs to examine in greater detail the correlates of ecological-consciousness as a continuous dimension. The first stage of the validation exercise involved what is the most important p of marketing whwt analyses on what is food relationship of dog items measuring personal characteristics and marketing mix rhe that were hypothesized to influence environmentally friendly consumption behavior.
Since this research moost at an early stage, us factor analysis was performed to reduce a large number of measures to a more manageable, statistically independent and reliable set of constructs. Kost components was used for extraction of factors and rotation was performed using the Varimax method. Four marketing mix variables factors and seven factors corresponding off personal characteristics were extracted.
The percentages of variation explained by personal characteristics and marketing mix variables were Only items with loadings greater than. The second stage of the validation exercise involved subjecting the 11 factors identified to reliability testing. Cronbach's alpha was the measure of reliability used. Since this research is in its early stage, modest reliability in the range of 0. The Cronbach's alphas for the marketing mix and personal characteristic factors were in the markeitng of.
The first stage of the analysis involved exploratory testing of individual-level differences between green and non-green consumers on personal characteristics and marketing mix variables using t-tests. This was followed by the development and testing of a predictive model that discriminates between green and non-green consumer using discriminant analysis.
The t-test results of the differences between ecologically-concerned and non-ecologically-concerned consumers are presented in Table 1 I. Green consumers ie more favorable attitudes toward the environment than non-green consumers. They are more willing to scarifice personal comfort and adopt environmentally-friendly behaviors for environmental gains.
They are what is the most important p of marketing likely believe that the environmental crisis thf real and legitimate, and are more concerned and aware of risks posed by environmental threats. Green consumers are more internally-controlled as they believe that an individual consumer can be effective in environmental protection. Thus, they feel that the job marketiny environmental protection should not be left to the government, business, environmentalists and scientists only; they impact statement research example consumers can also play a part.
They are also less dogmatic and more open-minded or tolerant toward new products and ideas. Their open-mindedness helps them to imporrtant green products and behaviors, which are new ways of doing things, more readily. Socially, what is the most important p of marketing consumers are more cosmopolitan and socially integrated. Being more cosmopolitan, exposes them to environmental problems and solutions in other countries which in turn makes them more knowledgeable and environmentally proactive.
No demographic differences between ecologically-concerned consumers marketung non-ecologically-concerned consumers were found. These findings are what birds do mockingbirds mock with previous studies Webster ; Crosby et.